Level 3 Team Leader or Supervisor

Ideal for individuals who have management responsibilities but no formal training, and are serious about developing their abilities.

The qualification is made up of a wide range of units covering core management skills – such as understanding how to organise and delegate – plus skills in communication, team leadership, change, innovation and managing people and relationships.  They aim to develop effective and confident first-line managers with better skills in building relationships and communicating in teams.

They are accountable to a more senior manager or business owner. Ideal for those working in the private, public or third sector and in all sizes of organisation; specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.


Key FactsSubject AreasWhat could this qualification lead to?

  • Workshops
  • 1:1 Sessions
  • Strong assessor support
  • Practice assessment
  • E-Portfolio of evidence produced
  • Range of assessment methods
  • Access to VLE
  • End Assessment

  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Operational Management
  • Project Management
  • Finance
  • Self-Awareness
  • Management of Self
  • Problem Solving and Decision Making

Successful learners can progress to a range of qualifications, including:

  • ILM Level 5 Diploma for Leaders and Managers

Apply for this course  FAQ  Apprenticeship Options